Flowers South Croydon Accessibility Statement

Our Commitment to Accessibility

At Flowers South Croydon, we are dedicated to making our online flower ordering service accessible to everyone in South Croydon and beyond. Accessibility is at the heart of our digital strategy because we believe every customer should have the ability to browse, select, and purchase flowers online with confidence and ease, regardless of their abilities or the technology they use.

WCAG 2.1 AA Compliance

Our website is designed and regularly updated to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. By adhering to these internationally recognised standards, we work to ensure our website content is perceivable, operable, understandable, and robust for all users. This commitment to WCAG 2.1 AA helps minimise barriers so every South Croydon customer can enjoy a seamless online florist experience.

Screen Reader and Assistive Technology Support

The Flowers South Croydon website is compatible with major screen readers and assistive technologies. We have taken care to provide descriptive alt text for our flower images, logical navigation structures, and layered headings to enhance clarity. Accessible forms and buttons ensure that ordering and interacting with our website is straightforward using keyboard controls or voice navigation, so every customer can complete their flower order efficiently.

High Contrast and Legible Design

Understanding the importance of visual accessibility, we've adopted a high-contrast colour scheme and clear typography throughout the site. This makes every step of browsing and ordering flowers online in South Croydon easier for users with low vision, colour blindness, or reading difficulties. Our design prioritises clarity and readability, ensuring that important information, including product details and order steps, stands out at all times.

Continuous Accessibility Improvements

Accessibility at Flowers South Croydon is an ongoing commitment. We regularly review our website and update content, design, and features to meet evolving accessibility standards and best practices. We also stay in touch with feedback from our valued South Croydon customers to address real-world accessibility needs when ordering flowers online.

Contact Us for Accessibility Support

Your experience is important to us. If you encounter any accessibility barriers while using our Flowers South Croydon website, or if you have suggestions for improvement, please reach out to us via our contact page. We are dedicated to responding promptly and working with you to provide the support you need, whether it is placing an order or navigating our flower arrangements online.

Accessibility Benefits for the South Croydon Community

Providing an accessible website opens the door for all members of the South Croydon community to enjoy our online flower selection and ordering service. We want every resident, from first-time users to returning customers with varying needs, to have a smooth, enjoyable experience when buying or sending flowers in South Croydon. With our ongoing commitment, we help ensure no one is left behind in making special occasions more beautiful with our flowers.